Privacy Policy

Your privacy is paramount to us. This Privacy Policy outlines how our online platform, dedicated to modern and minimalist phone accessories, collects, uses, discloses, and protects your information when you interact with our services. We are committed to transparency and to protecting your personal data in compliance with applicable data protection laws, including principles derived from the General Data Protection Regulation (GDPR) and Indian data protection regulations.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Information You Provide Directly: This includes personal information you provide when you create an account, place an order, subscribe to our newsletter, participate in surveys, contact customer support, or interact with our site. This may include your name, shipping and billing address, email address, phone number, and payment information (processed securely by third-party payment processors).
• Information Collected Automatically: When you access and use our site, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand user behaviour and improve site functionality.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the collected information for various purposes, primarily to:

• Process and fulfill your orders, including payment processing and product delivery.
• Manage your account and provide customer support.
• Communicate with you regarding your orders, services, and promotional offers.
• Improve our site, products, and services, including personalizing your shopping experience.
• Conduct analytics and research to understand user trends and enhance site performance.
• Prevent fraud and ensure the security of our platform.
• Comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill the terms of a contract with you, such as processing your purchase orders.
• Consent: Where you have given explicit consent for specific processing activities, such as for marketing communications. You have the right to withdraw your consent at any time.
• Legitimate Interests: To operate and improve our business, provided your rights and interests do not override these interests (e.g., for analytics, fraud prevention, or enhancing user experience).
• Legal Obligation: To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Subject to applicable laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data held by us.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure ('Right to be Forgotten'): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our online platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the content. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. For privacy-related questions or to exercise your rights, you may contact us by postal mail at our company's registered office address.